Articles and Publications 2018 & 2019
Five Ways To Anticipate Disruption in Your Market
(Marketing Viewpoint December 2019)
Net Promoter Score - Demoted Intention Is Not the Same as Actual Behavior
(Marketing Viewpoint November 2019)
Tips for Counteracting Fake News
(Marketing Viewpoint October 2019)
The Assumption Trap
(Marketing Viewpoint September 2019)
What Happened to Hershey's Chocolate Syrup?
Six Questions To Ask Before Changing a Popular Product or Service
(Marketing Viewpoint August 2019)
Is It Time to Demote the 4 P's? Five Lessons from Chinese Marketers
(Marketing Viewpoint July 2019)
The Trouble with "Shrink It and Pink It"
(Marketing Viewpoint June 2019)
Innovation and Four Other Ways to Compete
(Marketing Viewpoint May 2019)
Can Companies "Do Good" While "Doing Well"?
(Marketing Viewpoint April 2019)
Why Cross-Selling Could Be Bad Business
(Marketing Viewpoint March 2019)
Educations' Failure with Data Collection - A Lesson for Businesses
(Marketing Viewpoint February 2019)
Are Smartphone Surveys Effective?
(Marketing Viewpoint December 2018)
Will Big Data Solve Your Business Problems?
(Marketing Viewpoint November 2018)
Ten Lessons I Wish I had Learned in Business School
(Marketing Viewpoint October 2018)
Is the Competition Beating You? Four Probing Questions for Assessing Your Competitors
(Marketing Viewpoint September 2018)
Muscle Cars, not Sedans for New Saudi Women Drivers: Why Saudi Car Dealers Missed the Mark
(Marketing Viewpoint August 2018)
Ten Guidelines for Gaining
Customers and Partners Trust
(Marketing Viewpoint July 2018)
Six Good Reasons to Rebrand: Rebranding Is Not a Cure-All
(Marketing Viewpoint June 2018)
Succeed with Ethical Marketing Practices
(Marketing Viewpoint May 2018)
Five Tips for Making Personalization Work
(Marketing Viewpoint April 2018)
How To Grow Your Most Promising
Market Segment: Lessons from Barneys New York
(Marketing Viewpoint March 2018)
A Lesson from Winston Churchill
(Marketing Viewpoint February 2018)
How Loyal Should You Be to Loyal Customers?
(Marketing Viewpoint January 2018)
Marketing Memo: Most Recent
Marketing Memo Archive: 2020-2021
Marketing Memo Archive: 2016 & 2017
Marketing Memo Archive: 2014 & 2015
Marketing Memo Archive:
2012 - 2013
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